Last Updated: 3 November 2026

RanthamboreSome (ranthamboresome.com) is operated by Exploravelia Wild. This Privacy Policy explains how we collect, use, share and protect personal information when you visit our website, contact us or book our services.

1. Information We Collect

Depending on how you interact with us, we may collect:

• Contact details, including your name, mobile number and email address.

• Travel details, including preferred dates, destinations, number of travellers and service requirements.

• Traveller details required for reservations, such as names, ages and nationality.

• Identification details or documents where required for safari permits, accommodation or other confirmed services.

• Payment references, payment status and billing details.

• Messages, enquiries, feedback and booking correspondence.

• Technical information such as IP address, browser type, device information and website activity, where collected by our hosting, security or analytics tools.

Please provide only the information necessary for your enquiry or booking. Do not send card PINs, passwords or one-time passwords to our team.

2. How We Collect Information

We collect information when you:

• Submit a website enquiry or booking form.

• Contact us by phone, email, WhatsApp or another published contact method.

• Provide traveller details for a booking.

• Make a payment or request a refund.

• Browse our website, where technical tools or cookies are active.

If you provide information about other travellers, please ensure you have their permission and make this policy available to them.

3. How We Use Your Information

We use personal information to:

• Respond to enquiries and prepare quotations.

• Arrange safari permits, accommodation, transport and travel packages.

• Send booking confirmations, payment updates and travel instructions.

• Process payments, cancellations and eligible refunds.

• Provide customer support and resolve complaints.

• Maintain necessary business and transaction records.

• Protect our website and prevent misuse or fraud.

• Understand website performance, where analytics tools are used.

• Meet applicable legal and regulatory obligations.

Where required, we will seek your consent before sending promotional communications or using optional tracking technologies.

4. Sharing Information for Bookings

We may share relevant information with:

• Forest departments and authorised booking systems for safari permits.

• Hotels and accommodation providers.

• Taxi operators and other travel service providers.

• Payment processors, banks and refund service providers.

• Website hosting, technical support and security providers.

• Professional advisers or public authorities where required by law or necessary to address a lawful claim.

We share information relevant to the purpose for which it is needed. These organisations may also process information under their own privacy policies and legal obligations.

We do not sell your personal information.

5. Identification Documents

Some bookings require identification details or copies of documents.

We use these details to arrange or verify the requested service and share them with the relevant authority or provider where necessary. Please send documents only through the contact methods confirmed by our team.

Avoid sharing additional documents or information that we have not requested.

6. Payments

Payments may be handled by banks, payment gateways or other payment service providers.

Where you enter payment details directly on a provider’s platform, those details are handled under that provider’s privacy and security terms. We may receive transaction references, payment status and information necessary to reconcile the payment.

Never share your card PIN, banking password or one-time password with us.

7. Cookies, Analytics and Advertising

Our website may use cookies or similar technologies for essential functions, security and, where enabled, analytics or advertising measurement.

If analytics or advertising tools are enabled, their providers may process technical identifiers and information about website activity under their own policies. Where consent is required, optional tools should operate only after the relevant consent is provided.

You can manage cookies through your browser and any cookie controls available on the website. Blocking certain cookies may affect website functionality.

8. Marketing Communications

Where permitted by law and supported by the necessary consent, we may send information about our travel services or offers.

You can ask us to stop promotional messages using the contact details on our website or the unsubscribe option provided, where available.

Essential booking updates, payment messages and service communications may still be sent for an active booking.

9. Data Retention

We retain personal information only for as long as reasonably necessary to arrange services, provide support, resolve disputes and meet applicable record-keeping requirements.

Retention periods vary according to the type of information and the purpose for which it was collected. Information that is no longer required will be deleted or anonymised, subject to applicable legal requirements.

10. Information Security

We use reasonable technical and organisational safeguards to protect personal information against unauthorised access, loss, misuse or disclosure.

No website, communication channel or storage system can guarantee absolute security. If you suspect that information shared with us has been compromised, please contact us promptly.

11. Your Privacy Requests

Subject to applicable law, you may contact us to:

• Ask about the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of information that is no longer required.

• Withdraw consent where processing depends on consent.

• Raise a privacy concern or complaint.

We may need to verify your identity before responding. Some information may need to be retained for legal, transaction or dispute-related purposes.

Withdrawing information or consent necessary for a booking may affect our ability to arrange the requested service. We will explain any relevant consequence.

12. Children’s Information

Bookings involving children should be arranged by a parent, legal guardian or authorised adult.

Please provide children’s details only where necessary for the requested service and with the appropriate authority or consent.

13. Third-Party Websites and Services

Our website may contain links to external websites or services, including payment platforms, social media and WhatsApp.

These services operate under their own terms and privacy policies. Please review their policies before providing personal information.

14. Processing Outside Your Location

Some technology or service providers may process information outside your state or country. Where this occurs, processing remains subject to applicable data protection requirements.

15. Updates to This Policy

We may update this Privacy Policy when our services, website tools or legal obligations change. The latest version will be published on this page with a revised update date.

Where required, we will provide additional notice or obtain consent for material changes.

16. Contact and Privacy Complaints

For privacy questions, requests or complaints, please contact Exploravelia Wild using the details on our Contact Us page.

Please describe your concern and provide enough information for us to identify the relevant enquiry or booking. Do not include unnecessary sensitive information.

Website: https://ranthamboresome.com/
Operated By: Exploravelia Wild
Main Website: https://exploraveliawild.com/